Zencall

Zencall transforms business communication with AI-answered calls, ensuring prompt responses and call redirection. With features like instant call notifications, unlimited prompt tests, and global language support, it enhances customer service, aids in lead generation, and manages after-hours calls efficiently. Zencall is available on iOS and Android, offering a free phone number and customizable plans for businesses to optimize call handling and improve overall customer engagement.

Zencall Features

• AI-Answered Calls: AI agent handles calls when you're busy or away.

• Instant Call Notifications: Get notified and read transcriptions in the ZenCall app.

• Unlimited Prompt Tests: Optimize AI responses with free test trials.

• Link Sharing via Text: AI can send URL links in text messages.

• Call Redirection: Redirects calls to appropriate personnel or services.

• Keep Your Business Number: Integrate with your existing business number.

• Free ZenCall Phone Number: Offers a free phone number for managing calls.

• Global Reach and Multiple Languages: Supports various languages and offers local numbers in multiple countries.

• Available on iOS and Android: Install Zencall app on your mobile device to start using it.

Zencall Pricing

15 AI Calls / Month Free, then $0.15 / Call (7 Days Free Trial)

Zencall Usages

• Customer Service Enhancement: Automatically handles basic customer inquiries, improving response times.

• After-Hours Call Management: AI agent can manage calls outside of business hours.

• Appointment Booking: Assists in scheduling appointments and managing calendar entries.

• Lead Generation: Filters and qualifies leads through initial AI interaction.

• Information Dissemination: Provides key business information to callers, like working hours or location.

• Emergency Contact: AI can handle emergency calls and redirect them appropriately.

• Language Accessibility: Supports interactions with customers in various languages.

Zencall Competitors

• Echowin: Echowin is an AI call answering and workflow automation platform, designed to streamline customer service and call handling for businesses. It ensures 24/7 availability, reducing wait times and providing swift resolutions to customer inquiries through AI agents. 

Zencall Launch and Funding

Zencall was founded in 2021.

Zencall Limitations

• Limited Understanding of Complex Queries: AI might struggle with understanding and appropriately responding to complex or nuanced customer inquiries.

• Dependence on Scripted Responses: AI responses are often based on predefined scripts, limiting the ability to handle unique or unexpected situations.